General terms of payment, delivery and return
General terms of payment.
- When ordering delivery outside Russia, you must fully pay for the goods and delivery before sending the order.
- When ordering products in Russia, you do not pay anything. Payment occurs only after inspection of the goods.*
- * An exception are cases when the cost of delivery (not of goods, but only of delivery) exceeds 1000 rubles and this is your first order.
In this case, you must make an advance payment in the amount of the cost of delivery or the cost of goods.
General terms of delivery.
- Delivery is possible anywhere in the world. Usually we work with plain postal delivery.
Return and exchange of goods.
1. Terms of return and exchange of defective goods
- In case you found a defective item contact with us within a 24 hours
- We will exchange goods for free. You will only need to pay shipping.
2. Terms of return and exchange of quality goods
- In case you do not like some item contact with us within a 24 hours
- We will exchange goods or refund money. You will only need to pay shipping.